Many thanks to all who voted for us - I can't begin to tell you how much it means to us.
I also wanted to warn people who have ordered Ruby recently, that the packages are very slow going out at the moment. It's been a bit of a catalogue of disasters with the production vendor since mid December - heavy snow falls, missing deliveries, failed moulds, family tragedies - they've had it all. All those things coupled with the normal Christmas postal madness have hit our production schedule very hard. Things do seem to be back to normal now though and we are starting to produce decent numbers of castings every day. It is going to take some time to get caught up though - she has been very popular...
If you are thoroughly sick of waiting, I am more than happy to fully refund your order - just email me (address on the main website). If you can be patient with us a little longer it would be appreciated - it's been quite a testing few weeks.
Thanks and Happy New Year!
mike
Edit - I have just posted an update on this in the Forums, and will be posting all future updates there.
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1 comment:
Thanks for the heads up. Even with bad news, knowing what's happening is always preferable to not knowing.
Oh well, it's not like I have a shortage of minis to paint. :P
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